Our Services

Australia's choice for custom promo items, we offer top-notch merchandise at low prices with quick delivery and free artwork, making your brand stand out effortlessly and with no strings attached. Trusted by big brands, we simplify branding for you. Whether it's corporate events, trade shows, fundraisers, or any occasion, our extensive range of products has you covered. With the most reliable delivery times and the highest quality, we have everything you need to promote your brand effectively.

Warehousing & Distribution

Many of our customers are now seeking a warehousing and distribution solution. For this reason we offer distribution options for customers who are looking to maximise their savings by ordering larger volume of products to satisfy their annual needs.

We then store, manage inventory and distribute as needed. This is a bespoke service that and options include but are not limited to: Inventory count, automation, connection to your website or e-commerce store, pick, pack, branded packaging, labels and even customer service updates and tracking can be provided by our team to your customers.

Large Volume Orders

Increase volume and save! When you partner with The Promo Superstore for your Large Volume Orders you are getting the best purchasing power possible and as your order sizes increase your unit price dramatically reduces. The same applies for multi product orders and bundling of items within an order.

We can pair this with our storage and warehousing solutions to eliminate logistics headaches and reduce your cost per unit by significant margins.

Sea Freight

As a regular importer of offshore products we can offer you massive savings when you use sea freight. If you have time to spare before your event or your marketing plan execution we can help you save through the use of offshore production combined with highly economical sea freight.

We also offer the fastest sea freight turnaround times as a regular importer of products and merchandise we have regular shipments coming in to Australia and we are able to accomadate a wide variety of deadlines.

Short Deadlines

Is your event fast approaching? don’t despair!

We also offer extreme rush production and delivery and we can recommend specifc products with some items printed and dispatched within 24 hours. We also offer 2 and 3 day rush options as well as highly bespoke products in 7-10 days.

Whatever your deadline we have a product to suit your requirements so if you are on the fence worrying about a rush deadline please talk to us - we can help.

Online Ordering Portals

For organisations that have multiple staff in procurement an ordering portal could be a great solution for you. We can create a private website that you and your staff can log onto and order merchandise on demand, this can be printed on request or stocked in our warehouse for rapid dispatch.

This system can be pre-priced and special payment terms can be arranged which removes the need for staff to make payments on the go, increasing security and heavily reducing admin.

Shipping & Tracking

At Promo Superstore, we prioritise your convenience with fast turnaround and swift shipping times. When you order with us, rest assured that your items will be on their way quickly. We provide detailed tracking information for every order, allowing you to monitor your package’s progress and plan accordingly. Our commitment is to keep you informed and at ease throughout the delivery process, ensuring you're updated every step of the way as your order moves from our warehouse to your doorstep.

White Label & Dropshipping

As an add-on to our warehousing and shipping services we can “Blind ship” which means we remove all of our company details from packaging and include your own branding, packing slips or invoices within parcels.

We can also automate and streamline the delivery tracking process and send tracking updates to your customers directly without any of our information being displayed to them.

This heavily reduces your customer service costs and increases client satisfaction.

Additional Design Services

At The Promo Superstore we have a highly capable team of web and print designers in house who not only assist with prepping your artwork for print, but can also help you with additional services like brand strategy and web content to align with your merchandise campaign.

Our services include and are not limited to: Product image assistance, Logo design, Small scale web design, packaging design, conversion of files from jpg or png to vector formats as well as sales copy and writing.